With each edition of our newsletter, I continue to hear from many of our customers and am enjoying hearing about your experiences, your constructive feedback and good humor (thanks, Ed and Randy B). We appreciate you letting us share it with our readers. Without you, our customers, we would not be where we are today. Thank you for taking the time to read the newsletter each month and for writing in – I’ve got a lot of you in this edition, and look forward to continuing to hear from you.
Took it out to the range last week to see how the new rifle would perform. Perfect. Never missed a beat !
Rick, Georgia
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Just got the chance yesterday to try out my new SRC… dealer was out of Magpul sights when I bought it and had to order. Anyway… my son and I put 200 rounds through it yesterday. Great gun… glad I chose this one. Very accurate… didn’t have to adjust the sights at all on an indoor range. I do need to adjust the rifleman’s (me) ability. Lots of practice coming up. Also used both 5.56 and .223 ammo… no problems at all.
Ed C.
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After spending several months together with my WW AR15 we got married last weekend. I love it. Will you make me a 1911 handgun? Please!!!
Randy B.
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I really like how you guys send out newsletters to your customers. I bought my WW SRC about a month ago and I’m very happy with my purchase and the quality of the firearm.
With the newsletter I like how you had a Q&A in the first newsletter and think it’s a good thing to keep going.
Aaron, Massachusetts
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I bought a VEX a few months ago. The hand guard wasn’t aligned correctly so I called (a real person answered the phone) and spoke with Cheryl. She apologized and sent me a shipping label and instructions. I sent it and received outstanding and personal service from Eric Winter. I am keeping this story a whole lot shorter than it is but please know that I received such great service from them both that I bought my wife an SRC a month after the service I received from them. I have actually emailed Eric on several occasions with other questions and he responded right back. I have told this story to my family and several of my friends. My son bought a VEX and one of my friends bought a MPC. He had planned to buy different brand rifle. Thanks from some loyal new friends.
Mike, Louisiana
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Want to talk about customer service? Normally that brings negative connotations from most these days. I try to tell customer service specialists when they’re doing a good job because it might be a rare occurrence. Well, I am going to tell you that and more. Recently I purchased a CDI. The first day I was able to get to the range it was raining cats and dogs. No worries, right? Well…. I had jams, misfires, and was lucky to get off 3 shots in a row. I was frustrated to say the least.
When I got home I was inspecting the weapon to assure there was nothing obvious causing all this. I noticed some friction evidence on the mag. I contacted WW and within what seemed like minutes Erik was in touch with me. Within an hour I was in touch with Cheryl and within 24 hours I was holding a new mag that had been test fired.
I made it back to the range again with the new mag, new ammo, a new rainstorm and let loose enough rounds downrange to let me know that the weapon is functioning perfectly. I was also impressed with the groupings with open sights.
Great weapon, great customer service and a great company for sure.
Sincerely,
Mitch O.
Windham Weaponry has earned my trust and loyalty.
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Just sighted in my MPC (with the help of my wife) last night and was very impressed. Did a lot of homework prior to purchase and everything said “buy Windham…” boy, was that ever a smart move. You’ve got the bases covered, very fine weapon for the price, help with our troops (I have a son in the Army’s Old Guard and a daughter in the Marines and they both love their M types) and lots of online information only add to our shooting enjoyment. Very happy with how wife and I shot at 200 yards after sighting in and we are looking forward to a .308 version…
Patrick, Washington
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Windham Weaponry is such a Great Company. I was trying to put a Single Point Sling on my AR15 when I ruined the Take down detent spring. I mentioned what I did in a review and I told Windham Weaponry that I could not find the part on their website. They offered to send me the part that I needed free of charge. I could not believe the company offered to do that for me. That is what I call Customer Service. I will be visiting their website more often. Not only do they have the best AR15 made, they have wonderful and pleasant people working for them. You cannot beat them. This company deserves to have a 10 star rating. Thank you Windham Weaponry.
RDW
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newsletter@windhamweaponry.com